Frequently Asked Questions

About Us

Can I trust the Function Powersports online website?+

Absolutely. If you check out Function Powersports on Facebook, Instagram, YouTube, TikTok, Vimeo, or simply Google our name - you will see we have been around for a few years and have been providing customers with their wheels/tires, suspension, lighting, spacers and more…to their doorstep by the thousands every MONTH! Function Powersports not only has the best prices in the market, we also have the HIGHEST review rating in the industry.

How can I reach you?+

You can reach us by phone or email using our Contact Us Page and we'll be sure to respond back as soon as possible!

How long is my quoted price valid?+

Website prices will continuously update. If you were sent a personal quoted price via email, they are valid for 30 days. After that, we'll need to re-quote as the manufacturers and shippers frequently update their pricing. While our social media advertisements will be valid for 7 days from the posted date (ex: Posted January 1st, price valid through January 7th). Note: while we can honor prices for 30 days, availability of the wheels/tires may change sooner.

Payment

How do I pay for my order?+

We have several payment options that are super easy to use while offering a secure checkout:

1. Credit card or Debit card

2. PayPal (no account required)

3. Affirm Financing

4. Katapult Financing

5. Giftcard

By using a third-party service like PayPal, Affirm, and Katapult your credit card information will be 100% safe. PayPal & Affirm come with additional built in protection like PayPal's Buyer Protection program. Even though you won't need it, it's nice to know that it's there.

Note: You are not required to sign up for a PayPal account to checkout. PayPal allows non-members the ability to check-out with a credit card just like you would at any other e-commerce store.

Do you offer financing?+

Yes! We have teamed up with multiple companies to offer our customers a wide range of financing options. Affirm, Katapult, and other services offer fixed monthly payment options with typical annual interest rates ranging from 0% APR to 36% APR (subject to credit approval).

Financing your purchase couldn't be easier! Simply add your items to the cart and select the payment option that suits your needs at checkout. Our financing partners are able to provide a credit decision within seconds, and if approved, will provide you with all of the details you will need to make your final decision.

Check out our Financing page for more information on convenient, flexible, transparent financing options.

What is Affirm Financing?+

Affirm is determined to deliver honest financial products that improve lives as an alternative option to credit cards. When you can choose a payment option that suits your budget, it's easy to get the wheels or tires that you need!

Check out our Financing page for more information on convenient, flexible, transparent financing options.

Your rate will be 0% APR or 10-36% APR based on credit, and is subject to an eligibility check. For example, a $700 purchase might cost $72.21/mo over 12 months at 15% APR. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.

What is Katapult Financing?+

Katapult offers hyper-flexible purchase plans to open up paths to ownership for shoppers who are overlooked by other payment options. Katapult uses their technology to look beyond credit scores and empower potential shoppers everywhere.

Check out our Katapult Financing page for more information on convenient, flexible, transparent financing options.

What about sales tax?+

In the United States, all applicable state, county and local sales tax will be added to your order, except if shipping to AK, DC, DE, MT, NH, or OR. The tax calculated is an estimate and may be subject to change at time of shipping. We reserve the right to add sales tax where legally required.

Sales or use tax is due on certain purchases delivered or sourced to Washington. Washington requires you to file a use tax return when sales tax is not paid at the time of purchase. This message is required under the Revised Code of Washington 82.13.020(2)(a)(i).

What if I found a lower price than you quoted?+

You must have found a really good deal! Send us a link to the actual webpage (not just the name of the website) and we'll beat it - or at least we'll try, every once in a while we can't. Unfortunately, we cannot accept screenshots to price match as we need to be able to verify the pricing. We would need a link to the individual product page or full PACKAGE listing depending on if you're looking to purchase just wheels/tires or a full wheel and tire setup. The links must be apples-to-apples with your quote and we are unable to price match multiple individual listings for a full package purchase.

Shipping & Delivery

Free Shipping*+

The Free Shipping statement appears on many locations of our website. Free shipping is available when the items you are purchasing are shipped within the lower 48 US states. Shipping to Hawaii, Alaska, or any country outside of the United States will have additional shipping charges applied. Please note that not all of our products are eligible for free shipping.

How long does it take for my order to arrive?+

Wheels only: 7-12 business days

Tires only: 7-12 business days

Wheel & Tire Package: 14-21 business days

In stock items should follow these timelines closely but please keep in mind that these are estimates, not guarantees. Ceramic coating may add 2-3 business days.

Will I need to sign for my order when it is delivered?+

This will depend on what you ordered! For orders like wheels only or accessories, USPS or UPS will deliver these to your location without signature and you can follow the progress with their easy to follow tracking. For freight shipments like wheel and tire packages, the shipment will require a signature most of the time. If your shipment does not require a signature, we will notify you while the order is still in our warehouse to give you time to prepare for your delivery.

Are liftgates included with shipping?+

No, the package can be broken down and inspected while unloading each tire by rolling it off the delivery truck individually. If you do require a lift gate, please reach out to us using the Contact Us Page and we can confirm pricing with the freight company for this additional service.

Can I ship my order to a business address?+

Yes! Be sure to include the business name in the shipping address details during checkout as the carrier will need the business name to complete delivery.

Can I ship my order to a PO address?+

We are unable to ship items to PO Boxes unless it is only a smaller item like clothing or only lugs. If you provided a PO Box address for a wheel, tire, or suspension order, one of our team will be reaching out to you to update your shipping address to a physical location.

Can I ship my order to APO or FPO military addresses?+

APO/FPO/DPO: We will work with you to try to complete this order but we can only ship to these types of addresses on a case by case basis. Additional shipping charges apply to anything shipped outside of the US (lower 48)

Contact Us with your shipping address and order description so that one of our experts can put together shipping details on this order.

Do you ship internationally?+

Yes! From Canada to Australia and everywhere in between - we frequently ship to countries all over the world. Please note that, unless otherwise specified, Function Powersports' international shipping quotes only cover freight costs. If applicable, additional fees, such as duties or brokerage fees, are collected locally and are not included in the shipping quote. In rare cases, we have temporarily suspended shipping to certain countries, like Russia, depending on frequency of fraud based issues.

We do not ship to freight forwarders and all international shipments must go through our carriers directly to you.

Have international shipping questions? Please ask prior to ordering.

What about duty fees?+

If you're an international customer your government may charge duties or taxes when the product arrives. Function Powersports does not pay for these additional taxes and fees and the customer is responsible to do the research and understand these fees, we do not have the resources to quote these additional costs.

Please note that if you're an international customer your government may charge duties/taxes/brokerage when the product arrives. Function Powersports does not pay for these additional brokerage, taxes, and fees.

Shipping Terms+

Function Powersports is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.

Function Powersports cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.

Function Powersports is not responsible for mis-delivery errors via the carrier, or incorrect shipping info.

International Shipping Disclaimer+

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.

As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties, charges, and procedures in your country prior to placing your order.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

What is the Shipping Protection Plan?+

Shipping Protection provides customers protection against lost, stolen, or damaged packages during the shipping process. For an additional fee, customers can add Shipping Protection to their order at checkout. If customers have a shipping issue, they can reach out to our support team to receive expedited reimbursement or redeem a replacement product.

Standard coverage requires you to file a claim with the shipper and delays can be expected.

What are the benefits of the Shipping Protection Plan?+

Shipping Protection provides peace of mind and protection should a package be lost, stolen, or damaged during transit. Shipping Protection streamlines the reimbursement and replacement process through our customer support team.

What issues aren't covered by the Shipping Protection Plan?+

The Shipping Protection Plan does not cover certain situations including manufacturing defects, damage caused after delivery, missing items, or incorrect items. Our support team will be happy to help you resolve those issues as well but they would not be covered by Shipping Protection.

When does my Shipping Protection Plan coverage start and end?+

Shipping Protection coverage starts once your order has shipped! This coverage ends once the shipment is delivered. Lost package claims must be filed within 72 hours of the "delivery" date listed on the shipping carrier's website. Damage claims and Stolen Package claims must be started within 72 hours of delivery. Any damages incurred after delivery are not covered.

Standard coverage requires you to file a claim with the shipper and delays can be expected.

Can I cancel my Shipping Protection Plan?+

Yes, you may cancel your coverage and receive a full refund on the Shipping Protection Plan up until the product has shipped. To do so, reach out to our customer support team using the Contact Us Form or respond directly to your order confirmation email.

Shipping Protection Plan: What happens if my replacement wheel is damaged in transit?+

In the unlikely scenario that your replacement wheel happens to get damaged in transit, we'll be sure to assist in returning and replacing said wheel. Just reach out to us via our Contact Us Form.

Shipping Protection Plan: How do I go about getting a stolen package claim processed?+

At our discretion, we may require a police report or in-person notarized statement form when your package is marked as delivered.

• If requested, you will file the police report/notarized form and include an explanation that Function Powersports has a package protection program, and we have protected your package that has been stolen.
• Send us the police report PDF & number in the order issue (if a notarized statement was requested, send over a screenshot and details of the notary form signed by a notary public).
• Upon request, we may require additional documentation such as proof of identity, a notarized statement, address, etc.
• Note: Depending upon the jurisdiction, a false police report may be charged as a misdemeanor or a felony.
• Standard coverage requires you to file a claim with the shipper and delays can be expected.

Order Support

What is the proper torque for wheel installation?+

The torque specifications can be found in the vehicle owner's manual or from the vehicle dealer. We recommend tightening with hand tools to ensure perfect centering. Avoid using power tools during installation as they can cause damage to the lugs and studs.

What does it mean when an item is on backorder?+

A backorder is simply a lack of supply by the manufacturer. The manufacturer does not have enough items to fill all of their orders but plans on making more or has a scheduled shipment for more of this product.

We have developed direct relationships with manufacturers over the years which allows us to secure positions for future stock. These items are backordered nationwide as we deal directly with the manufacturer to reserve backordered items and secure the next available item once more are on hand.

The typical backorder is around 4-6 weeks but wait times vary. Sometimes backorders take longer depending on various factors such as the manufacturing schedule and demand for the product.

If you can't wait, we can help you confirm availability and update your order to an in stock/available product. Reach out to us using the Contact Us Page (topic Backorders) with your invoice number and link to the item you'd like to switch to so our team can help you out.

Why did I receive only part of my order?+

Depending on the items, we will sometimes ship an order in multiple packages. You can find your tracking information on your order page. This is done to get your entire order to you as quickly as possible. For example, the manufacturer might ship a set of wheels directly to you with our warehouse sending out the accessories instead of wasting time shipping the wheels to our warehouse and then back out to you with the accessories in one shipment.

My order arrived with shipping damage. What should I do?+

Upon delivery or pick up at a local terminal, be sure to inspect the complete wheel and tire package BEFORE signing any documents! If damaged, be sure to make FULL NOTES on documents (Bill of Lading) BEFORE SIGNING and accepting shipment. Do not install any damaged items if you would like to exchange them for replacement products. We do everything in our power to securely package everything before shipping but, due to the size and complexity of shipping large packages across the country, damage can sometimes occur and it must be noted with the shipping courier before signing and accepting the shipment. Damage caused by the shipping courier qualifies you for a replacement and/or credit only if all damage is noted with the courier before signing the documents (Bill of Lading). If the damage is not noted upon receipt, this alleviates all liability of the courier and we must open a damage claim and see it through to completion before reimbursement (if any) is allotted for the damages. Reach out to us using the Contact Us Page (topic Order Support) with your invoice number and pictures of the damage so our team can help you out.

What should I do if I have vibrations?+

Remember, we are powersports enthusiasts, so we have experienced some of this firsthand. We are also here to do our best to get any issues resolved. But let's be real, if you've put some aggressive tires on your machine, you're going to feel some natural vibration. It's just the pounding of the tread hitting the ground. If you experience a strong vibration or pull, then reach out to us using the Contact Us Page (topic Order Support) with your invoice number and explanation of your vibration issue so our team can help you out.

What should I do if I have a warranty concern?+

All wheels and tires come with a FULL manufacturer's warranty. Please ask if you have any questions regarding the warranty on a specific product and we will be happy to assist! Please note: At our discretion, we will cover the costs involved with warranty claims up to thirty (30) days from the date of delivery. After the thirty (30) day period, the costs involved with the warranty claim is your responsibility.

To start a wheel or tire warranty claim, visit our Warranty Center.

If you have any issues, questions, or concerns, feel free to Contact Us.

Why is there a mark or blemish on the backside of my wheel?+

Industry standard across wheel manufacturers considers minor markings, blemishes, or flaws to be acceptable on the backside of a wheel. Wheels with backside blemishes are very common in the aftermarket industry. Each wheel passes manufacturer quality control standards as there is no impact to the performance of the wheel and any flaws would not be visible to the unaided eye once the product is in use.

All wheels go through the same rigorous testing to ensure optimal performance and structural integrity. Many of the wheels we carry pass both JWL and VIA standards with some manufacturers developing their own standards that go above and beyond. These tests can include rotary bending fatigue tests to check hub durability, impact tests to assess overall wheel strength, or cornering fatigue tests to verify structural integrity after a tire is mounted.

Each wheel is tested, inspected, and approved by the manufacturer before shipping and maintains full warranty coverage provided by the manufacturer.

Cancellations & Returns

What is your Cancellation Policy?+

Please reach out to us for any order changes or cancellation requests and we will work with you to adjust your shipment. Our processes have been optimized to have your order completed and shipped as quickly as possible which means your order may be further along in the pulling and packing process than you might expect. All cancellations may be subject to a restocking fee, unless the mistake is ours.

Any cancellation may carry a restocking fee that is dependent on the items ordered as well as the stage the order is in at the time of cancellation. If the cancellation request is received within 24 hours from the time of purchase, these fees may be waived. The restocking fee is typically around 10-25% but, due to vendor contracts as well as shipping and handling expenses, some products can carry a higher restocking fee once processing has begun; please Contact Us for any questions.

Custom / Made-to-Order / Forged / Special Ordered Wheels - Cancellation/Return Policy+

The majority of forged, custom built, or special ordered wheels simply cannot be canceled once processing or production has begun on them. Certain manufacturers sometimes allow a cancellation within 24 hours of purchase but a fee may still apply. This is due to us working quickly with the manufacturer. Please remember, Function Powersports makes every effort to provide industry-leading processing/shipping times on all orders. If your order has already been entered into our order fulfillment system, we cannot cancel or modify your order. Forged, custom built, made-to-order, and special order wheels cannot be returned as they are made specifically for your order.

What is your Return Policy?+

Before placing your order or starting a return, our team can help confirm fitment to reduce the risk of ordering the wrong product - and if we confirm fitment and it doesn’t fit, we’ll make it right.

Our return guidelines are designed to be fair and consistent, but we also understand that not every situation fits perfectly into a written policy. If something doesn’t go as planned, we encourage you to reach out. Our team will always review your situation thoughtfully including whether the issue was related to fitment guidance, order accuracy, or product condition - and work with you to find the best possible resolution. Our goal is to make sure you’re taken care of, and customer satisfaction is always a top priority for our team.

While many of our products require significant preparation, handling, and shipping, we also understand that every situation is unique. Returns aren’t always black and white, and we’re committed to working with our customers to find the fairest solution possible.

In some cases, we may need to recover certain costs associated with preparing and shipping your order. However, if an issue occurs due to an error on our part, including situations where our sales team has recommended an incompatible setup, we’ll absolutely take that into account and work with you to make things right. If our sales team confirms fitment and it doesn’t fit, we’ll take it back with no restocking fees as long as the item is still in like-new condition.

Return Handling Costs

We understand that fitment issues or product choices can sometimes be confusing. If our sales team recommended a size or specification that turns out to be incompatible, or if we made an error with your order, we’ll work with you to make the return process easier - including waiving restocking or return shipping costs when the return is related to a fitment recommendation or order error on our part.

Returns may be subject to a restocking fee, which varies based on the product and its manufacturer. Fees are evaluated on a case-by-case basis, and we always consider the circumstances surrounding a return. If you have questions about a specific product, please feel free to Contact Us before starting a return.

For returns originating outside of the lower 48 U.S. states, customers may be responsible for return shipping costs, including repacking, pickup, and transportation.

Return Authorization & Timing

All returns must be approved before items are sent back. Please Contact Us to request a return authorization. Return requests must be made within 30 days of receiving your order, and once approved, items must be shipped back within 10 days.

When needed, we can provide return packaging along with clear instructions on how to securely pack your items. If items are not packaged properly and are damaged during return shipping, the customer may be responsible for the cost of the damaged product.

One time services that we provide, such as ceramic coating, are non-refundable unless the return is due to an error on our part.

In order for an item to be warranty eligible, it must be purchased directly from our store. Warranties are non-transferable, and claims may only be submitted by the original purchaser.

Condition of Returned Items & Refunds

All products must be returned in new, unused condition, with no damage and including all original accessories (such as center caps). Items returned with signs of use, unexpected damage, or missing accessories may be subject to increased restocking fees or may be refused at our discretion.

If a return is declined for any of the reasons listed above, we will work with you to send the product(s) back to you at your expense. Once a return is approved and received, we aim to complete return inspections as quickly as possible, with most warehouse returns inspected within 3 business days. However, returns sent to the manufacturer are typically inspected within 10 business days after delivery. Approved refunds will be issued to the original payment method, minus any applicable fees, within 2-3 business days of passing the return inspection.

Individual Product Orders

Please inspect all items for damage before use. For wheel-only orders, customers are responsible for test-fitting the wheels on the vehicle before having tires mounted. Once tires have been mounted, we’re unable to accept a return, even if a fitment issue is discovered. Tires that show any mileage are not eligible for return.

Package Orders

For wheel and tire packages, we ask that all products be test-fitted before driving on them. Once wheels or tires have been mounted and driven on, we’re unable to accept returns. If you have any fitment questions or concerns, let us know before placing your order. Our team is always happy to help ensure the best possible fit. Since we move quickly, it’s important to notify us right away if any concerns come up.

Suspension & Accessories

All suspension and accessory items that are not warranty-related must be unused and uninstalled. Items that show signs of installation or attempted installation cannot be accepted and will be returned to the sender without credit.

Even if your situation doesn’t fit perfectly within the guidelines above, we encourage you to reach out. If something feels unclear or unfair, you may request an additional review - we want to get it right. Our team will always review your case with fairness and care.

Why do I have to pay for a restocking fee on my return?+

Restocking fees are necessary with these larger items because it takes a full team to set up the return, clean all returned items, thoroughly inspect each return, and restock the items to our inventory. If a return is going back to the supplier or manufacturer, these restocking fees are enforced by them for their own cleaning, inspection, and restocking.

Fitment

What does free mounting include? Do you install them on my vehicle?+

Each wheel and tire package is mounted free of charge before shipping! We will mount the tires on the wheels with state of the art equipment. Mounting does not include installation to the vehicle. We always recommend professional installation.

Do you guarantee fitment?+

We guarantee that the correct bolt pattern will be shipped if you provide the year, make, and model. If further specifications like offset or size are required, we recommend reaching out to one of our wheel specialists to confirm fitment. It is always recommended to perform a full test fit of the new wheel before finalizing installation.

Fitment is the responsibility of the Customer. If you don't know, PLEASE ask.+

Many of our customers go beyond the "conservative" fitment offered by manufacturers and "guaranteed" by our competitors. They are doing this by making modifications and trimming plastic, and sometimes metal, to make the wheel/tire combo fit.

For this reason, we fill the order as you have placed it with the assumption you will make the appropriate modifications to fit the wheel/tire combo.

It is important that you provide accurate vehicle information such as year, make, model, and version (when applicable) so that we can verify the bolt pattern of your wheels as well as select the correct lugs. We guarantee the correct fitment of the bolt pattern and functionality of lugs.

If you have questions or do not know the proper fitment - please visit our Contact Us Page so that we may make our best recommendation for what should work. In some cases, minor trimming will be needed to accommodate oversized tires or wide / high negative offset wheels. Additionally, we cannot guarantee fitment on custom drilled wheels, but should the manufacturer make a mistake - we'll help broker a solution. Some vehicles or applications may not apply. In those cases, we'll tell you before you purchase.

What is a test fit?+

Firmly hand tighten the lugs to secure the wheel for test fitting.
***DO NOT USE POWER TOOLS***

Basic Fitment
Confirm the studs line up with the bolt pattern & that the wheel fits flat on the mounting surface. Test fit every lug by hand to make sure the threading lines up with your studs.

Brake Caliper, Inner Valve Stem, & Wheel Weight Clearance
Visually inspect the wheel to confirm there is no contact with the caliper, or inner valve stem. Slowly spin the wheel by hand & make sure every section has enough clearance. It is crucial to spot interference before completing installation.

Lower the Vehicle
Place cardboard under the front tires and lower your vehicle. This will protect the tire in the next step when turning your wheel. If items show signs of being driven on or visible damage, they can't be returned.

Suspension, Fender, & Wheel Well Clearance
Once your tires are on the cardboard, check for fender, suspension, and overall clearance of each wheel. Slowly turn the steering wheel fully to the left and inspect clearance along the way. Keep an eye on tire clearance as well as any possible contact with the suspension components. Repeat the process turning to the right.
Note: Suspension will compress while driving which may change the overall clearance.

Finalize your installation before driving by fully torquing the lugs to vehicle specs using hand tools.

***Any product damaged, driven on, or used is not returnable (includes mounted tires on Wheel Only orders)***

Check out the full digital handbook linked on the Track Page and Delivery Email for more info.

***Any loss, labor fees, additional charges or damages caused during installation or installing incorrect items is the responsibility of the consumer. ***

What if my purchase doesn't fit?+

If your purchase does not fit as you expected, you can certainly return the product. However, you may be responsible for return costs as well as a restocking fee unless this return is due to our company's error. If we made a mistake on your order, then we will work with you to ensure that the issue is resolved. Fitment is ultimately the customer's responsibility and all returned products must be in new condition without any signs of being used or driven on in any way. Any fitment issues should be detected during the test fit before driving. We always recommend test fitting your new products before putting them to use. Carefully mount the wheels/tires onto your vehicle and gently spin them by hand to ensure everything fits properly without issue.

I put my year, make, and model into the website, and I purchased what came up, why doesn't it fit?+

We use your vehicle information to verify the bolt pattern but we can't guarantee fitment. While our website is a great tool to estimate fitment for your vehicle, each owner modifies their vehicle differently to fit items outside of their stock range. This means that one vehicle might have the proper modifications to run a wheel or tire without any issues while the same vehicle with slightly different modifications might run into some complications. We suggest reaching out to our fitment experts if you are unsure about fitment.

Wheels & Tires

Do you sell Wheels, Tires, Suspension, and Accessories?+

We do sell wheels, tires, suspensions, and accessories! Check out our awesome apparel and decals as well!

Can I buy just one wheel and tire?+

Yes! If you're looking to purchase a single wheel or tire, please reach out to us with the product information and your year, make, and model.

What if I can't find the brand I'm looking for?+

You must be some sort of wheel or tire connoisseur! We've got over 30 wheel and tire brands under our wings and we're always adding more. BUT - chances are if we don't show it on our site, we can get it. Just contact us and we'll do our best to get a set of wheels and/or tires on your ride.

How do I measure my bolt pattern?+

The first number of a bolt pattern is the total number of lugs and the second number is the distance between the farthest studs.



For 5 lug bolt patterns, measure from the center of one stud to the outside edge of the farthest stud.

For 3 & 4 lug bolt patterns, measure from the center of one stud to the center of the opposite stud.

Example: A 5x4.5 bolt pattern has 5 lugs with a measurement of 4.5 inches from center of one stud to the center of the opposite stud. If the second number is larger, like 5x114.3, the measurement is in millimeters instead of inches.

Metric vs. Standard bolt patterns+

The majority of bolt patterns are measured in millimeters but some are also labeled by standard measurement in inches.

For example, a 5x114.3 bolt pattern is equivalent to a 5x4.5 bolt pattern. The only difference is that one is measured in 114.3 millimeters and the other is 4.5 inches.

What are dual-drilled wheels?+

A dual-drilled wheel is a wheel that is drilled with two sets of bolt patterns. By doing so, this allows the wheel to fit a much wider range of vehicles. An example would be a 4x137 and 4x156 wheel, which would have eight holes. A dual drilled wheel is equally as safe/strong as single drill wheels and passes the same rigorous durability testing by the manufacturer.

What is a wheel offset?+

Wheel offset measures the distance between the center of the wheel and the mounting surface. This results in a positive, negative, or zero offset.Offset is the relation between the mounting surface of the wheel and the centerline of the wheel.

When the mounting surface of the wheel is in front of the centerline, that means the wheel has a positive offset.
When the mounting surface of the wheel is behind the centerline, that means the wheel has a negative offset.
When the mounting surface of the wheel is directly on the centerline, that means the wheel has +0mm offset.

Wheels with positive offset tend to stay sunken into the wheel wells. Wheels with Negative offset tend to stick out past the vehicle's fenders. If the offset is lower than the vehicle's stock offset range, the wheel will stick further out compared to stock.

How do I measure the offset?+

Wheel offset measures the distance between the center of the wheel and the mounting surface. This results in a positive, negative, or zero offset. If the offset is lower than the vehicle's stock offset range, the wheel will stick further out compared to stock.

If the offset of the wheel is lower than the stock offset range, the wheels will stick out compared to stock fitment. The lower the offset, the further the wheels will stick out. The offset is often printed on the backside of a wheel spoke next to the letters ET.



What is backspacing?+

Backspacing measures the distance between the inner edge of the wheel and the mounting face of the wheel. Decreased backspacing will result in more inside wheel clearance to reduce risk of the wheel rubbing the brakes or suspension.

What is a staggered fitment?+

Staggered fitment is when the rear wheels are wider than the front wheels. This is done for both style and performance but only works with rear wheel drive vehicles. The larger rear tires help deliver better cornering & braking while the wider rear wheels provide improved traction.

What is the difference between One Piece Wheels and Two Piece Wheels?+

One Piece Wheels: The majority of all wheels are one piece wheels. This means that the wheel is cast or forged as one piece. These wheels are stiffer than two piece wheels but are much more affordable.

Two Piece Wheels: Two piece wheels are formed from two separate pieces: the center portion and the outer portion. These are bolted together to create a stronger wheel. Two piece wheels usually have more ornate designs with more aggressive size options.

Are You Selling Second Run Or Blemished Wheels?+

No. Unless specifically listed as a blemished wheel, all wheels are brand new, first run, and manufacturer warrantied.

Can I Trade My Old Wheels For A Credit Toward New Wheels?+

No, unfortunately we aren't able to accept trades.

Does the number of spokes on a wheel determine the wheel's strength?+

No! The strength and integrity of a wheel is determined more by the material and the method of manufacturing than by the number of spokes in the wheel design.

Accessories (Lugs, Center Caps & More)

Will My Order Come With Center Caps and Lugs?+

If the wheels are made with center caps, they will be included with your purchase - ask if you aren't sure! Chrome lug sets can be added for an additional cost and they include all the lugs needed for your specific vehicle as well as 4 chrome valve stems with chromies.

Be careful when comparing to places that offer free lugs, as they often don't include the extra stuff in our premium set, like valve stems and chromies.

When installing the wheels, lugs should be hand-torqued in a star pattern. Do not use power tools as they can cause damage to the lugs or studs.

TPMS sensors are available for an additional cost. For wheel and tire packages, the price includes free installation of the sensors before shipping. Please note that some vehicle models or sensors may require a re-programming process to sync with the new sensors. This can be done fairly easily by an auto dealer or repair shop.

I'm just looking for center caps. Can you help?+

If you originally purchased your set of wheels through our store, we'll be happy to reach out to the manufacturer and try to source you a replacement center cap. Unfortunately, we are unable to sell center caps separately if you didn't purchase the wheels through our store originally.

Are spacers safe?+

Yes, spacers are considered safe as long as they are measured accurately, installed correctly, torqued properly, and checked regularly.

For more information, check out our Spacers & Adapters Guide.

Google AdWords Remarketing Policy+

Enthusiast Enterprises, Inc. and its subsidiaries and affiliates use the Google AdWords remarketing service ("Google AdWords") to advertise on third-party websites, including Google, to previous visitors of our websites. Google AdWords allows us to tailor our marketing to create personalized offers and only display advertisements that are relevant to you by placing a cookie on your device. SUCH COOKIES DO NOT IN ANY WAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER OR PORTABLE ELECTRONIC DEVICE. The cookie is used to say "This person visited this page, so show them ads relating to that page." Any data collected will be used in accordance with our own Terms of Use and Google's Privacy Policy. You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering tailored advertisements and personalized offers, by visiting the consumer opt-out page for Self-Regulatory Principles for Online Behavioral Advertising, as well as edit or opt-out of Google's use of cookies by visiting Google's Ad Settings

Warranty for Accessories+

For all Warranty Submissions, please Contact Us using the Warranty topic and the applicable subtopic.

Standard Lugs, Spiked Lugs & Spiked Stems Warranty

Spiked Accessories come with a limited 30 day warranty that covers manufacturing defects. This warranty does not cover regular wear and tear, breakage due to abuse, improper usage, installation damage (power tools increase risk of damage), finish issues caused by improper maintenance, or other causes attributable to events outside the manufacturing process.

Note: Spiked valve stem caps are made of metal alloy. We recommend applying anti-seize lubricant on threads prior to installation to avoid seizing. Seized stem caps and lugs are not covered by warranty.

TPMS Warranty

TPMS come with a one year warranty that covers manufacturing defects. We work with our customers to either provide a replacement TPMS or a discounted replacement depending on the issue and timeframe since original purchase. The customer is responsible for TPMS swap and installation fees for warranty replacements outside of the first 30 days.

Hub Rings & Center Caps Warranty

Hub Rings and Center Caps are not supported by any manufacturer warranty. If they are delivered damaged or defective, please Contact Us immediately and do not install any of the damaged items. We still work with our customers and the manufacturer to either provide a replacement or a discounted replacement depending on the issue and timeframe since original purchase.